Integrating your communications

Supporting our solutions is an integrated range of services, including secure printing, personalisation of communications, direct marketing, data processing, and much more. We are agnostic about the technology platforms we use and everything can be adapted to make sure whatever we do, is right for you.

Branded merchandise portals

Need a bespoke webstore, selling your own branded products? We can help you launch your own print-on-demand webstore - zero stock held, zero waste.

Promotional Products

If you’re looking for eco-friendly merchandise and products such as pens, bags and mugs, Latcham have got you covered.

Hybrid mail

You can use our outsourced post-room to send your critical post and other mailings securely from wherever you are located.


We can help you create personalised messages to show your audience you understand their needs. This can help to build relationships and create better experiences.


We can deliver your critical documents via a range of eServices, including a web portal, email, hybrid mail or a combination of these.

Direct marketing

Whether it be digital or secure printing services, we know the importance of sending your message to the right audience to get the best results.

Document archiving and retrieval

We can help archive documents that are no longer in active use and provide you with secure access. This is ideal if you may need it for future reference or ...

Postal optimisation

Sending out your post in a timely and cost-effective manner is important when it comes to marketing. At Latcham, we sort out all of the logistics surrounding administration and which ...

Member on-boarding and welcome packs

New member on-boarding and distinctive welcome packs tailored to make your members feel special and to meet their particular needs and interests.

Digital printing

On-demand digital printing gives you flexibility to achieve high-quality printed materials, including leaflets and brochures, and even secure printing, for short print runs or high-volume campaigns.

Secure printing services

We pride ourselves on being the leading print and fulfilment specialists in the UK, meaning that you can be assured that all sensitive documents will be handled safely and securely.

Annual reports

Design and print of eye-catching annual reports that do justice to your brand, meeting legal requirements and with rapid turnaround times.

Patient communications

Creating the right service that supports you and your patients, with regular and ad hoc mailings of any size, using post, online and SMS to get your essential messages delivered.

Data processing

Our specialist data services team will work closely with you to ensure your data is secure, cleansed, managed and compliant with industry best practice, including GDPR and PECR.

Medical test kit fulfilment

Providing test kits and all associated patient communications including instructions and results, enabling you to offer a complete service.

Payroll communications

Complete payroll services, including eDelivery of your payslips.

Online print fulfilment

Managing your print, storage and distribution of journals, magazines, prospectuses and reports. Whatever you need, wherever you need it and whenever you need it.

Wealth valuations

Your communications create an impression. Build a trusted relationship where your clients know they are in safe hands and inspire confidence through your printed and digital communications.

Legacy and gift aid awareness

Let us help you tell members and donors that part of their fee can be gift aided, and to remind them to tick the gift aid box.

Electoral services

Providing electoral printing and fulfilment services to local authorities as a complete in-house service with full control over the process, means you can be confident we will meet your deadlines.

Hospital and practice billing

Sending out and follow up of patient billing, helping to make your processes seamless and ultra-efficient.

Planning documents

All documentation prepared however you need it, including large format printing for plans, sent via post or electronically.

Sports, arts and leisure marketing

Support with marketing campaigns and managing your day to day print needs, all in one place to make your life simpler.

Waste collection and mailings

Covering all your waste collection communications from mailings to specialist labels for bins.

Service plans, tariffs and products

Keep your customers updated with changes to service plans, tariffs and products, to make sure they are getting the most from your services.

Retention and incentives

Helping you keep in regular touch with your customers, so you stay connected.

Transactional correspondence

Annual or quarterly rent statements, monthly mailings like newsletters and other essential correspondence dealt with efficiently and safely, keeping you in touch with your lessees and tenants.

Parking charges and payment

Parking tickets, permits including scratch-off permits, permit holders, fines and all other parking correspondence taken care of for you.

Questionnaires and surveys

Housing associations and property managers trust us with their surveys and questionnaires. Managing the whole process or part of it, we can create, send to your tenants and analyse results.

AGM notices

AGM notices and voting information delivered safely to shareholders for a seamless process.

Membership renewals, reminders and other correspondence

Helping you keep in regular touch with your members and managing your renewals and reminders process, as part of your vital member engagement programme.

Fundraising and regular giving communications

Award-winning, fundraising and individual giving campaigns using a variety of channels that generate great results for your organisation.

Branded gifts

Whatever the occasion, we can create branded gifts to support your event, from recruitment fairs, freshers' week, new member packs and special anniversaries.

Prospectus design and print

Beautiful prospectus design and full colour printing to showcase your brand and boost your student recruitment.

Welcome and graduation packs

Starting and leaving school, college or university is a big milestone. Create a lasting impression on your students with valuable and memorable joining and graduation packs.

Insurance documentation

We can create and tailor time-critical insurance documentation and ensure it is dispatched in time for any deadlines. This could be anything from renewals for existing customers to quotes for ...

Legal documents and contracts

Sending your legal documents and contracts securely, reliably and on time, helping to make your processes seamless.

Policy booklets

We can produce both generic or personalised critical supporting policy booklets as a key part of your customer pack.

Medical cards

Paper, environmentally friendly and plastic medical cards printed. Your patients' data is transferred safely and always handled with the highest level of security.

Doctor, hospital trust, practices and clinic feedback

Daily on-demand printing and supply of feedback questionnaires to hospitals, clinics and practices, so patients can keep you in the know.

Revenue and benefits

From print to digital portals, fulfilment, mailing and ePayroll, we have you covered. Fully integrated secure solution enabling you to cost effectively communicate with your residents and staff.

Printing of degree certificates and transcripts

Reliable, secure and fast high quality printing and binding of your dissertations and theses, and production of certificates. You've done the hard work, now leave the rest with us.

Social services and adult care essential correspondence

General correspondence and bills for your care homes, facilities and other services dealt with efficiently and safely.

Accredited cheque printing

Accredited to print stationery and to infill cheques with amounts and payee by CCC&C, and ISO 27001 certified.

Smart meter invitations

Helping you to invite your customers to request a smart meter and keep communication flowing.

Customer communications

Working with energy retailers, distributors, broadband and phone providers to supply your welcome and connection packs, and other key communications, including interruption in supply notices and drop card informational pieces.

Wealth portfolio documentation

If you need bespoke, professional wealth valuation portfolio documentation, we can help design and print this with rapid turnaround times.

Welcome letters

We can help you craft the ultimate first impression for an enhanced customer experience, using expertly personalised welcome letters.

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We build close relationships with our clients, using our consultancy-led ...

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We build close relationships with our clients, using our consultancy-led approach that makes us stand out from the crowd.

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Document fulfilment

We can print and distribute sensitive, business-critical communications for a ...

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Document fulfilment

We can print and distribute sensitive, business-critical communications for a streamlined, secure process.

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Direct marketing

Experts in multi-channel campaigns and market leaders in personalisation.

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Direct marketing

Experts in multi-channel campaigns and market leaders in personalisation.

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Print management

We can manage your entire print process using the greenest ...

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Print management

We can manage your entire print process using the greenest print technology available.

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Our credentials

Val Cox

We always thoroughly enjoy working with the team at Latcham. They are highly professional, trustworthy and their client care is excellent, far better than any other mail house I have worked with.

Alex McCue, The University of Edinburgh

Latcham has made working on a complex mailing, simple and enjoyable. Excellent client care and support...we’re very happy with the end results and would highly recommend them!

Sophia Nelson, University of Oxford

I am really impressed with their attention to detail, swift turnaround times and flexibility.

Louise Potter, Sedgemoor District Council

Latcham built a system that automates our requests for CPD records, sends reminders to those that haven’t submitted a record and collects records so that reviewers can see them all in one place.

Val Cox, STEP

Latcham’s purpose-built factory provided me with the confidence they can deliver my documents on time and to the correct specifications.

Louise Potter, Sedgemoor District Council

We have maintained a longstanding relationship with Latcham as they have proved consistently reliable in supporting our critical communications.

Neil Cahill, Cadent Gas

They are happy to answer questions at any stage, give expert advice and they always go above and beyond with their customers.

Alex McCue, The University of Edinburgh

We were looking for a company that would enable us to dramatically improve the way in which we produce and print critical portfolio communications and since 2015, the Latcham team has enabled us to achieve this.

Matt Peel, Rowan Dartington

Latcham have been amazing since day one. Great communication... and all technical issues and initial set up [of hybrid mail] were resolved very quickly (even getting a call back from Jack the tech guy on a Sunday afternoon!).

Sandor, May Lane Surgery

Latcham’s ability to mobilise quickly in response to tight deadlines is both impressive and reassuring.

Neil Cahill, Cadent Gas

The right expertise for your sector

We work with you to ensure your project is delivered accurately, securely and on time. From managing your high volume customer communications to highly personalised marketing campaigns, we have the tools to make sure your message reaches your audience.

How can we help in your industry?

Our specialisms
Latcham Education

We keep you connected to students, alumni and donors with innovative campaigns and the right messaging.

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Latcham Financial Services

Fast, targeted customer communications from your data, no matter how complex.

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Latcham Health

From test kits to essential patient communications, your data and communications are in safe hands.

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Latcham Housing

We help organisations inform, engage and connect with their residents and tenants.

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Latcham Local Government

We serve communities around the UK, helping local governments to stay connected with their citizens.

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Latcham Membership

From sophisticated data-driven campaigns to essential communications, we keep member value and engagement front and centre.

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Latcham Utilities

Customer communications made swift and simple. Secure, targeted, streamlined and with a low carbon footprint.

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