On board and inspired

Surprise and delight your audience with member communications and materials that build your brand and streamline your processes.

You know only too well that it’s all about creating value for your members, attracting new ones and keeping those that you have. We’ve lots of experience helping organisations retain and acquire members, covering everything from data segmentation and enhancement to planning campaigns and member communications. Plus a track record of securing a real return on any project and campaign investment.

We have decades of know-how, providing strategic and practical advice on improving member engagement and supporting the entire membership life-cycle. We aim to get the best for you and your members.

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We’re experts in member engagement and value, delivering ground-breaking campaigns for some of the biggest names in the membership sector.

We’re proud to be an official partner of MemberWise, supporting the membership community. We’ve delivered best practice seminars, workshops and thought leadership on key topics for member communications, sharing our wealth of experience with member sector specialists to help them achieve their goals.

If the environment is on your agenda, we’re here to help. Find out about what we’re doing to reduce our carbon footprint and more about how to make your communications greener on our green portal.

Want to know more? Contact our Specialist Client Director David Lonie for help or advice on 07974 267 710 or email at david.lonie@latcham.co.uk

Our Services, tailored for you.

See all of our services
Branded Portals

Need a bespoke webstore, selling your own branded products? We can help you launch your own print-on-demand webstore - zero stock held, zero waste.

Promotional Products

If you’re looking for eco-friendly merchandise and products such as pens, bags and mugs, Latcham have got you covered.

Hybrid Mail

You can use our outsourced post room to send your critical post and other mailings securely from wherever you are located

Postal Optimisation

Sending out your post in a timely and cost-effective manner is important when it comes to marketing. At Latcham, we sort out all of the logisitics surrounding Administration and which...

Member On-Boarding & Welcome Packs

New member on-boarding and distinctive welcome packs tailored to make your members feel special and to meet their particular needs and interests.

Annual Reports

Design and print of eye-catching annual reports that do justice to your brand, meeting legal requirements and with rapid turnaround times.

Case Studies

Case study

Forestry England

See how we helped Forestry England create an award-winning member onboarding mailing pack.

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Case study

Unite the Union

Latcham were tasked with managing and producing membership mailings for Unite, consisting of over one million packs, each containing a personalised membership letter, personalised membership card and branded envelope. We...

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Case study

Royal College of Midwives

Latcham were tasked with helping the Royal College of Midwives to fully outsource the complete membership renewal process, which included six segments of data variance, and to enhance user experience...

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Case study


eDelivery and automation: Our work with STEP

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Case study

The Royal Horticultural Society

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Our credentials

ISO 22301
ISO 27001
ISO 9001
ISO 14001
Cheque and Credit Clearing Company
Armed Forces Covenant
Cyber Essentials Plus
Data and Marketing Association
Forest Stewardship Council
Living Wage Foundation
Royal Mail Partners in Quality

Latcham has been absolutely brilliant to work with – flexible, collaborative and personable; they’ve made a potentially tricky project feel like a walk in the park…or, in our case, forest!

Dominic Head Forestry England

How can we help?


Do you have a question for us? We’d love to have the opportunity to share our experience with you and help boost your member engagement through personalised communications.

Give our Specialist Client Director David Lonie a call on 07974 267 710 or email david.lonie@latcham.co.uk