Intelligent fulfilment solutions

Who are Latcham?

We have always been a forward-thinking company, from our family roots in design innovation, to our commitment to sustainability and a carbon neutral future by 2030. We now serve the UK nationally and regionally with industry leading document fulfilment and data-driven personalised communications, all provided with our trademark one-to-one approach.

At Latcham we’ve got all the latest technology at our fingertips. The right solution comes from knowing which tools to apply to our clients’ projects – when, where and how.

Whether we’re installing a hybrid mail system to streamline document fulfilment or adding personalisation to enhance a customer, member or donor campaign, the process will be tailored to our clients’ needs every time. Our person-led approach means we take the time to get to know our clients, and to understand what their unique needs are – that’s the Latcham difference.

But technology is nothing without understanding. Our real advantage is our people. Always friendly and open minded, eager to listen and committed to a greener future. It’s what makes us a marketing partner to our clients, not just a third party.

We work across multiple sectors, with deep expertise that we leverage to help our clients achieve the best results in print, mail and digital campaigns and communications.

Experts in data personalisation

Game-changers in campaign delivery

Accurate, secure,
on time

94% of our materials are recycled

Experts in data personalisation

Game-changers in campaign delivery

Accurate, secure,
on time

94% of our materials are recycled

Experts in data personalisation

Game-changers in campaign delivery

How can we help in your sector?

Our specialisms

Latcham Education

We keep you connected to students, alumni and donors with innovative campaigns and the right messaging.

Latcham Financial Services

Fast, targeted customer communications from your data, no matter how complex.

Latcham Health

From test kits to essential patient communications, your data and communications are in safe hands.

Latcham Housing

We help organisations inform, engage and connect with their residents and tenants.

Latcham Local Government

We serve communities around the UK, helping local governments to stay connected with their citizens.

Latcham Membership

From sophisticated data-driven campaigns to essential communications, we keep member value and engagement front and centre.

Latcham Utilities

Customer communications made swift and simple. Secure, targeted, streamlined and with a low carbon footprint.

Achilles

Supplier sourcing and pre-qualification for a range of sectors, including energy and telecoms.

Crescent Purchasing Consortium

Best value purchasing arrangements for the FE, academies, free schools and schools’ sectors.

Crown Commercial Service Supplier

Public and third sector procurement for a wide range of goods and services.

EEM

Public sector procurement for housing, education, local authorities, NHS trusts and government agencies.

Our credentials

More about these

Latcham’s ability to mobilise quickly in response to tight deadlines is both impressive and reassuring.

Neil Cahill, Cadent Gas

We always thoroughly enjoy working with the team at Latcham. They are highly professional, trustworthy and their client care is excellent, far better than any other mail house I have worked with.

Alex McCue, The University of Edinburgh

Latcham has made working on a complex mailing, simple and enjoyable. Excellent client care and support...we’re very happy with the end results and would highly recommend them!

Sophia Nelson, University of Oxford

I am really impressed with their attention to detail, swift turnaround times and flexibility.

Louise Potter, Sedgemoor District Council

Latcham built a system that automates our requests for CPD records, sends reminders to those that haven’t submitted a record and collects records so that reviewers can see them all in one place.

Val Cox, STEP

Latcham’s purpose-built factory provided me with the confidence they can deliver my documents on time and to the correct specifications.

Louise Potter, Sedgemoor District Council

We have maintained a longstanding relationship with Latcham as they have proved consistently reliable in supporting our critical communications.

Neil Cahill, Cadent Gas

They are happy to answer questions at any stage, give expert advice and they always go above and beyond with their customers.

Alex McCue, The University of Edinburgh

We were looking for a company that would enable us to dramatically improve the way in which we produce and print critical portfolio communications and since 2015, the Latcham team has enabled us to achieve this.

Matt Peel, Rowan Dartington

Latcham have been amazing since day one. Great communication... and all technical issues and initial set up [of hybrid mail] were resolved very quickly (even getting a call back from Jack the tech guy on a Sunday afternoon!).

Sandor, May Lane Surgery

Latcham’s ability to mobilise quickly in response to tight deadlines is both impressive and reassuring.

Neil Cahill, Cadent Gas

We always thoroughly enjoy working with the team at Latcham. They are highly professional, trustworthy and their client care is excellent, far better than any other mail house I have worked with.

Alex McCue, The University of Edinburgh

Our experts

With decades of industry and sector experience, we are well placed to guide you through your project.

And of course you don't get just one person, you get the whole team, so whatever your challenge, we make sure you get the right results.

Gary Cross

Production Manager

Juergen May

Head of On Demand Print Solutions

Mike Hughes

Managing Director

Peter Tapparo

Finance Director

Colin Mattinson

Operations Director

Mark Skirton

Specialist Client Director - Local Government, Utilities, Housing and Education

David Lonie

Specialist Client Director - Membership and Education

Garry Ford

Specialist Client Director - Membership and Housing

Richard Sargent

Specialist Client Director - Health

Steve Morgan

Head of Production

Russell Heath

Head of Media Services

Helen Kingston

Commercial Manager

Gary Cross

Production Manager

Juergen May

Head of On Demand Print Solutions

Mike Hughes

Managing Director

Peter Tapparo

Finance Director

Intelligent fulfilment solutions

Who are Latcham?

The right expertise for your sector

Find out more