Utilities Communications

Lean, efficient communications

Discover a secure, highly targeted, low-waste solution to your utilities communications that leaves a lighter footprint.

With many years of working with energy, telecoms and broadband companies, we have built a reputation for security, reliability and expediency, managing your day-to-day customer communications for when your message needs to get out fast.

We work with some of the leading utilities providers in the UK, ensuring their communications reach their customers speedily and accurately when they’re needed. But it doesn’t stop there.

Our Services, tailored for you.

See all of our services

Service Plans, Tariffs & Products

Keep your customers updated with changes to service plans, tariffs and products, to make sure they are getting the most from your services.

Hybrid Mail

You can use our outsourced post room to send your critical post and other mailings securely from wherever you are located

Direct Marketing

Whether it be digital or secure printing services, we know the importance of sending your message to the right audience to get the best results.r

Accredited Cheque Printing

Accredited to print stationery and to infill cheques with amounts and payee by CCC&C, and ISO 27001 certified.

Smart Meter Communications

Helping you to invite your customers to request a smart meter and keep communication flowing.

Our experts

With decades of industry and sector experience, we are well placed to guide you through your project.

And of course you don't get just one person, you get the whole team, so whatever your challenge, we make sure you get the right results.

Mike Hughes

Managing Director

Peter Tapparo

Finance Director

Colin Mattinson

Operations Director

Mark Skirton

Specialist Client Director - Local Government, Utilities, Housing and Education

David Lonie

Specialist Client Director - Membership and Education

Garry Ford

Specialist Client Director - Membership and Housing

Richard Sargent

Specialist Client Director - Health

Steve Morgan

Head of Production

Russell Heath

Head of Media Services

Peter Batchelor

Finance Manager

Helen Kingston

Commercial Manager

Gary Cross

Production Manager

Juergen May

Head of On Demand Print Solutions

We have maintained a long relationship with Latcham as they have roved consistently reliable in supporting our critical communications.

Neil Cahill Cadent Gas

Latcham’s ability to mobilise quickly in response to tight deadlines is both impressive and reassuring.

Neil Cahill Cadent Gas

Our credentials

More about these

ISO 22301

ISO 27001

ISO 9001

ISO 14001

ISO 13485

Cyber Essentials Plus

CESG

Crown Commercial Service

Data and Marketing Association

Forest Stewardship Council

Living Wage Foundation

NHS Data Security and Protection Toolkit

Royal Mail Partners in Quality

UVDB

BCMPA Member

Featured Blogs

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March 13, 2025

Celebrating International Women's Day at Latcham

At Latcham, we take immense pride in fostering a workplace rooted in partnership, innovation, and inclusivity. International Women’s Day is a time to celebrate...

November 5, 2024

Maximising member engagement through multi-channel communication

In today’s digitally connected world, offering members a choice between print and digital communications is essential to meet diverse preferences and maximise...

April 30, 2024

Navigating rising postage costs

At Latcham, we’re aware of the issues that the rising cost of Royal Mail’s postage services pose to businesses. We don't control these increases, but we’re...

A line graph illustration with an arrow pointing to a target.

January 26, 2023

The importance of personalisation in campaign management

In today’s ever-expanding marketplace, delivering tailored customer experiences is no longer a nice extra - it’s an expectation. In this blog, we’ll dive into...

Latcham Utilities

Communications that keep you connected