Lean, efficient communications

Discover a secure, highly targeted, low-waste solution to your utilities communications that leaves a lighter footprint.

With many years of working with energy, telecoms and broadband companies, we have built a reputation for security, reliability and expediency, managing your day-to-day customer communications for when your message needs to get out fast.

We work with some of the leading utilities providers in the UK, ensuring their communications reach their customers speedily and accurately when they’re needed. But it doesn’t stop there.

Woman opening a utilities letter.

We make sure your message is delivered in the right way, whether digitally or through print, or a combination of both. And with the expertise of our data specialists, we fine-tune your message, making it personal, so that it connects. No matter the complexity of your communications, we have the technology to deliver bespoke, clear, and compliant customer communication.

Our experience within the sector allows us to deliver completely compliant communications to your customer base. With our extensive knowledge of regulatory obligations, we can react quickly to market or regulatory changes.

We are an Achilles framework approved supplier.

Call our utilities communications specialist Mark Skirton on 07974 309 366 or email mark.skirton@latcham.co.uk.

Our Services, tailored for you.

See all of our services
Service Plans, Tariffs & Products

Keep your customers updated with changes to service plans, tariffs and products, to make sure they are getting the most from your services.

Hybrid Mail

You can use our outsourced post room to send your critical post and other mailings securely from wherever you are located

Direct Marketing

Whether it be digital or secure printing services, we know the importance of sending your message to the right audience to get the best results.r

Accredited Cheque Printing

Accredited to print stationery and to infill cheques with amounts and payee by CCC&C, and ISO 27001 certified.

Smart Meter Communications

Helping you to invite your customers to request a smart meter and keep communication flowing.

Our experts

With decades of industry and sector experience, we are well placed to guide you through your project.

And of course you don't get just one person, you get the whole team, so whatever your challenge, we make sure you get the right results.

Mike Hughes

Mike Hughes

Managing Director

Peter Tapparo

Peter Tapparo

Finance Director

Colin Mattinson

Colin Mattinson

Operations Director

Mark Skirton

Mark Skirton

Specialist Client Director - Local Government, Utilities, Housing and Education

David Lonie

David Lonie

Specialist Client Director - Membership and Education

Garry Ford

Garry Ford

Specialist Client Director - Membership and Housing

Richard Sargent

Richard Sargent

Specialist Client Director - Health

Steve Morgan

Steve Morgan

Head of Production

Russell Heath

Russell Heath

Head of Media Services

Peter Batchelor

Peter Batchelor

Finance Manager

Helen Kingston

Helen Kingston

Commercial Manager

Gary Cross

Gary Cross

Production Manager

Juergen May

Juergen May

Head of On Demand Print Solutions

Case Studies

Mark Skirton, Latcham

We have maintained a long relationship with Latcham as they have roved consistently reliable in supporting our critical communications.

Neil Cahill Cadent Gas

Latcham’s ability to mobilise quickly in response to tight deadlines is both impressive and reassuring.

Neil Cahill Cadent Gas

Our credentials

More about these
Logo for ISO 22301
ISO 22301
Logo for ISO 27001
ISO 27001
Logo for ISO 9001
ISO 9001
Logo for ISO 14001
ISO 14001
Logo for ISO 13485
ISO 13485
Logo for Cyber Essentials Plus
Cyber Essentials Plus
Logo for CESG
CESG
Logo for Crown Commercial Service
Crown Commercial Service
Logo for Data and Marketing Association
Data and Marketing Association
Logo for Forest Stewardship Council
Forest Stewardship Council
Logo for Living Wage Foundation
Living Wage Foundation
Logo for NHS Data Security and Protection Toolkit
NHS Data Security and Protection Toolkit
Logo for Royal Mail Partners in Quality
Royal Mail Partners in Quality
Logo for UVDB
UVDB
Logo for BCMPA Member
BCMPA Member

Featured Blogs

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April 30, 2024

Navigating rising postage costs

At Latcham, we’re aware of the issues that the rising cost of Royal Mail’s postage services pose to businesses. We don't control these increases, but we’re...

Read More about Navigating rising postage costs
A line graph illustration with an arrow pointing to a target.
January 26, 2023

The importance of personalisation in campaign management

In today’s ever-expanding marketplace, delivering tailored customer experiences is no longer a nice extra - it’s an expectation. In this blog, we’ll dive into...

Read More about The importance of personalisation in campaign management
A person's hands at a laptop computer.
August 9, 2022

Print, digital or both? Understanding the power of customer comms preferences

Are you listening to your customers’ communication preferences? We’ve all heard the message to ‘go digital, save trees.’ However, we recommend always being...

Read More about Print, digital or both? Understanding the power of customer comms preferences
Pantone Colour swatches.
June 28, 2022

How printing services can enhance your business

A service provided by a dedicated external company, printing services are designed to manage and/or optimise a business's documentation and printing output to...

Read More about How printing services can enhance your business

How can we help?

Circle Profile images_Mark

If you think we can help to transform your communications, ensuring your customers get a great experience, we would love to hear from you.

Give our utilities communications specialist Mark Skirton a call on 07974 309 366 or email mark.skirton@latcham.co.uk