Intelligent fulfilment solutions
Who are Latcham?
We have always been a forward-thinking company, from our family roots in design innovation, to our commitment to sustainability and a carbon neutral future by 2030. We now serve the UK nationally and regionally with industry leading document fulfilment and data-driven personalised communications, all provided with our trademark one-to-one approach.
At Latcham we’ve got all the latest technology at our fingertips. The right solution comes from knowing which tools to apply to our clients’ projects – when, where and how.
Whether we’re installing a hybrid mail system to streamline document fulfilment or adding personalisation to enhance a customer, member or donor campaign, the process will be tailored to our clients’ needs every time. Our person-led approach means we take the time to get to know our clients, and to understand what their unique needs are – that’s the Latcham difference.
But technology is nothing without understanding. Our real advantage is our people. Always friendly and open minded, eager to listen and committed to a greener future. It’s what makes us a marketing partner to our clients, not just a third party.
We work across multiple sectors, with deep expertise that we leverage to help our clients achieve the best results in print, mail and digital campaigns and communications.
94% of our materials are recycled
Experts in data personalisation
Game-changers in campaign delivery
Accurate, secure,
on time
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- Who are Latcham?
The right expertise for your sector
We work with you to ensure your project is delivered accurately, securely and on time. From managing your high volume customer communications to highly personalised marketing campaigns, we have the tools to make sure your message reaches your audience.
How can we help in your sector?
Our specialismsLatcham Education
Latcham Education
We keep you connected to students, alumni and donors with innovative campaigns and the right messaging.
Read moreLatcham Financial Services
Latcham Financial Services
Fast, targeted customer communications from your data, no matter how complex.
Read moreLatcham Health
Latcham Health
From test kits to essential patient communications, your data and communications are in safe hands.
Read moreLatcham Housing
Latcham Housing
We help organisations inform, engage and connect with their residents and tenants.
Read moreLatcham Local Government
Latcham Local Government
We serve communities around the UK, helping local governments to stay connected with their citizens.
Read moreLatcham Membership
Latcham Membership
From sophisticated data-driven campaigns to essential communications, we keep member value and engagement front and centre.
Read moreLatcham Utilities
Latcham Utilities
Customer communications made swift and simple. Secure, targeted, streamlined and with a low carbon footprint.
Read moreMarket leading data, print, digital & fulfilment solutions
We don’t just handpick you the latest technology, we think of the best ways to make your customer journey better. We call this The Latcham Solution. We deliver this solution based on a suite of the latest technological tools in the industry. Our highly skilled experts are the best at leveraging this new technology for our clients.
Achilles
Supplier sourcing and pre-qualification for a range of sectors, including energy and telecoms.
Crescent Purchasing Consortium
Best value purchasing arrangements for the FE, academies, free schools and schools’ sectors.
Crown Commercial Service Supplier
Public and third sector procurement for a wide range of goods and services.
EEM
Public sector procurement for housing, education, local authorities, NHS trusts and government agencies.
Procurement for Housing
Approved supplier on the Procurement for Housing framework.
Green is our dream
We’re committed to a brighter future, because we know it’s the right thing to do. From our investment in green printing, to reducing waste and eliminating our carbon footprint by 2025, to switching to green energy and vehicles, we are led by sustainability and environmental responsibility.
We always thoroughly enjoy working with the team at Latcham. They are highly professional, trustworthy and their client care is excellent, far better than any other mail house I have worked with.
Alex McCue, The University of EdinburghLatcham has made working on a complex mailing, simple and enjoyable. Excellent client care and support...we’re very happy with the end results and would highly recommend them!
Sophia Nelson, University of OxfordI am really impressed with their attention to detail, swift turnaround times and flexibility.
Louise Potter, Sedgemoor District CouncilLatcham built a system that automates our requests for CPD records, sends reminders to those that haven’t submitted a record and collects records so that reviewers can see them all in one place.
Val Cox, STEPLatcham’s purpose-built factory provided me with the confidence they can deliver my documents on time and to the correct specifications.
Louise Potter, Sedgemoor District CouncilWe have maintained a longstanding relationship with Latcham as they have proved consistently reliable in supporting our critical communications.
Neil Cahill, Cadent GasThey are happy to answer questions at any stage, give expert advice and they always go above and beyond with their customers.
Alex McCue, The University of EdinburghWe were looking for a company that would enable us to dramatically improve the way in which we produce and print critical portfolio communications and since 2015, the Latcham team has enabled us to achieve this.
Matt Peel, Rowan DartingtonLatcham have been amazing since day one. Great communication... and all technical issues and initial set up [of hybrid mail] were resolved very quickly (even getting a call back from Jack the tech guy on a Sunday afternoon!).
Sandor, May Lane SurgeryLatcham’s ability to mobilise quickly in response to tight deadlines is both impressive and reassuring.
Neil Cahill, Cadent GasOur experts
With decades of industry and sector experience, we are well placed to guide you through your project.
And of course you don't get just one person, you get the whole team, so whatever your challenge, we make sure you get the right results.
Mike Hughes
Managing Director
Peter Tapparo
Finance Director
Colin Mattinson
Operations Director
Mark Skirton
Specialist Client Director - Local Government, Utilities, Housing and Education
David Lonie
Specialist Client Director - Membership and Education
Garry Ford
Specialist Client Director - Membership and Housing
Richard Sargent
Specialist Client Director - Health
Steve Morgan
Head of Production
Russell Heath
Head of Media Services
Helen Kingston
Commercial Manager
Gary Cross
Production Manager
Juergen May
Head of On Demand Print Solutions