Our services
Revenues and benefits
Effectively communicate with your residents and staff
We have earned a solid reputation from working with councils like yours, supporting your critical communications to residents. Whether it is council tax, housing benefit and welfare support-related communications, or perhaps other services like planning, waste management, sports and leisure or parking, we can help you ensure your message reaches the right people. And that extends to internal communications, including payroll too.
From print to digital portals, fulfilment and mailing to annual billing, benefit statements and marketing campaigns, we can work with you to streamline processes, create impact, make your budget stretch further and help with your digital agenda.
To make things even easier our services are technology agnostic, so we can integrate with any existing platforms. This means we can personalise your campaigns and bring documents together, to provide you with a “single view” of your communications with staff and residents. This might include archiving of bills, email notifications with a personalised link, payment processing, full analytics and more, all hosted within our secure data centre.
For simple, joined up communication, talk to our experts to see how we can help.
Latcham’s ability to mobilise quickly in response to tight deadlines is both impressive and reassuring.
Neil Cahill, Cadent GasWe always thoroughly enjoy working with the team at Latcham. They are highly professional, trustworthy and their client care is excellent, far better than any other mail house I have worked with.
Alex McCue, The University of EdinburghLatcham has made working on a complex mailing, simple and enjoyable. Excellent client care and support...we’re very happy with the end results and would highly recommend them!
Sophia Nelson, University of OxfordI am really impressed with their attention to detail, swift turnaround times and flexibility.
Louise Potter, Sedgemoor District CouncilLatcham built a system that automates our requests for CPD records, sends reminders to those that haven’t submitted a record and collects records so that reviewers can see them all in one place.
Val Cox, STEPLatcham’s purpose-built factory provided me with the confidence they can deliver my documents on time and to the correct specifications.
Louise Potter, Sedgemoor District CouncilWe have maintained a longstanding relationship with Latcham as they have proved consistently reliable in supporting our critical communications.
Neil Cahill, Cadent GasThey are happy to answer questions at any stage, give expert advice and they always go above and beyond with their customers.
Alex McCue, The University of EdinburghLatcham have been amazing since day one. Great communication... and all technical issues and initial set up [of hybrid mail] were resolved very quickly (even getting a call back from Jack the tech guy on a Sunday afternoon!).
Sandor, May Lane SurgeryLatcham’s ability to mobilise quickly in response to tight deadlines is both impressive and reassuring.
Neil Cahill, Cadent GasWe always thoroughly enjoy working with the team at Latcham. They are highly professional, trustworthy and their client care is excellent, far better than any other mail house I have worked with.
Alex McCue, The University of Edinburgh
How can we help in your industry?
Who we work withLatcham Education
Latcham Education
We keep you connected to students, alumni and donors with innovative campaigns and the right messaging.
Read moreLatcham Health
Latcham Health
From test kits to essential patient communications, your data and communications are in safe hands.
Read moreLatcham Housing
Latcham Housing
We help organisations inform, engage and connect with their residents and tenants.
Read moreLatcham Local Government
Latcham Local Government
We serve communities around the UK, helping local governments to stay connected with their citizens.
Read moreLatcham Financial Services
Latcham Financial Services
Fast, targeted customer communications from your data, no matter how complex.
Read moreLatcham Membership
Latcham Membership
From sophisticated data-driven campaigns to essential communications, we keep member value and engagement front and centre.
Read moreLatcham Utilities
Latcham Utilities
Customer communications made swift and simple. Secure, targeted, streamlined and with a low carbon footprint.
Read moreInterested in knowing more?
Contact one of our experts today and discover how you can take complete control of your organisation’s mailings.