Effectively communicate with your residents and staff
We have earned a solid reputation from working with councils like yours, supporting your critical communications to residents. Whether it is council tax, housing benefit and welfare support-related communications, or perhaps other services like planning, waste management, sports and leisure or parking, we can help you ensure your message reaches the right people. And that extends to internal communications, including payroll too.
From print to digital portals, fulfilment and mailing to annual billing, benefit statements and marketing campaigns, we can work with you to streamline processes, create impact, make your budget stretch further and help with your digital agenda.
To make things even easier our services are technology agnostic, so we can integrate with any existing platforms. This means we can personalise your campaigns and bring documents together, to provide you with a “single view” of your communications with staff and residents. This might include archiving of bills, email notifications with a personalised link, payment processing, full analytics and more, all hosted within our secure data centre.
For simple, joined up communication, talk to our experts to see how we can help.
We always thoroughly enjoy working with the team at Latcham. They are highly professional, trustworthy and their client care is excellent, far better than any other mail house I have worked with.
Alex McCue, The University of Edinburgh
Latcham has made working on a complex mailing, simple and enjoyable. Excellent client care and support...we’re very happy with the end results and would highly recommend them!
Sophia Nelson, University of Oxford
I am really impressed with their attention to detail, swift turnaround times and flexibility.
Louise Potter, Sedgemoor District Council
Latcham built a system that automates our requests for CPD records, sends reminders to those that haven’t submitted a record and collects records so that reviewers can see them all in one place.
Val Cox, STEP
Latcham’s purpose-built factory provided me with the confidence they can deliver my documents on time and to the correct specifications.
Louise Potter, Sedgemoor District Council
We have maintained a longstanding relationship with Latcham as they have proved consistently reliable in supporting our critical communications.
Neil Cahill, Cadent Gas
They are happy to answer questions at any stage, give expert advice and they always go above and beyond with their customers.
Alex McCue, The University of Edinburgh
Latcham have been amazing since day one. Great communication... and all technical issues and initial set up [of hybrid mail] were resolved very quickly (even getting a call back from Jack the tech guy on a Sunday afternoon!).
Sandor, May Lane Surgery
Latcham’s ability to mobilise quickly in response to tight deadlines is both impressive and reassuring.
